MEMORIES WATCHES ⚓ 90 DAYS WARRANTY ⚓ FREE WORLDWIDE SHIPPING

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CONTACT

Please read our FAQ before contacting us.

What methods of payment do you accept?

We accept all major credit cards.

Please note, we can only accept one form of payment per order.

Why am I charged before my order has shipped?

Our payment provider only allows us to capture funds within seven days of you placing your order – otherwise we have to cancel your order, re-enter it and contact you for your credit card information again. We’d prefer to charge you at time of shipment, but we do so when you place your order to prevent future inconvenience.

What if I need to modify the contents of my order?

If you would like to add items to your existing order, please place an additional order. We do not store your credit card information and cannot process changes made after the order is placed.

How do I cancel my order?

ORDERS CAN NOT BE CANCELLED AFTER THEY ARE PLACED! Payment is processed automatically once your order is placed. Order processing is 5-7 business days.

Where does your store ship?

We ship to the following: all 50 States (including Alaska and Hawaii), American Samoa, Guam, Puerto Rico, the US Virgin Islands, military bases/APO/DPO/FPO addresses, We also offer FREE international shipping!

How much does shipping cost?

We provide free domestic ground shipping. This includes all 50 States (including Alaska and Hawaii) as well as military bases/APO/DPO/FPO. 

We offer FREE international shipping, taxes and duties upfront for international orders so that you don't have any additional fees when your order arrives. Please note, duties and other international shipping charges are non-refundable.

When will I get my order?

Our products are shipped by the best courier services. Some of our products are shipped from the US and delivered in 5 to 7 business days at your doorstep. Handmade items are shipped from overseas factories. Please allow 2-3 weeks for your order to be made before shipped. This wait might be a little longer than you are used to but please remember that you are purchasing something that is being created just for you, from a small independent business.

Please understand that we will try our best to ship out your order as fast as we possibly can. 

International shipping delivery times may vary between 2 and 3 weeks.

Tracking is provided for both domestic and international packages.

We may split your order into multiple shipments. If this occurs, you’ll be notified and receive a tracking number for each shipment.

If you need further assistance please contact us using the email form below or directly at contact@mmrswatches.com. Thank you!